Returns & Exchanges
At PROSOCCER, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy for all items in original, unworn condition with tags attached. Please note that customized jerseys and used footwear are not eligible for return or exchange.
Return Process
- 1.Initiate Your Request
Log in to your PROSOCCER account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Ship the Package
Affix the provided return label to your package and drop it off at any authorized shipping carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned equipment, your refund will be processed back to your original payment method within 5-7 business days.